2013-2016 Strategic Plan

The Board of Directors recently approved ChildServe's new strategic plan for July 1, 2013 to June 30, 2016 as part of a 10-year plan we call Strategy2022. In order to achieve ChildServe’s strategic vision, the strategic plan has identified key strategies and initiatives that focus at growing the capacity of existing programs, developing emerging programs to become self-supporting, understanding new opportunities for growth and change, and growing the operating capacity of ChildServe. Making the necessary investments in all four key operating areas will enable ChildServe to extend the mission to more children and families and improve operating performance.    
Strategic Vision:
ChildServe will be uniquely positioned in Iowa to improve the health and well-being of children with special health care needs.

Strategy2022 Focus AreasKey Strategies and Initiatives 2013-2016
1. Position We will begin the process of positioning ChildServe within the healthcare delivery system as an organization with the capacity and expertise to improve the health and well-being of children with special health care needs in Iowa.
  1. Population Health
  2. Medical/Health Home
  3. Marketing & Communications
  4. Philanthropy
2. Health and Well-Being We will expand ChildServe’s capacity to provide better care, improve the health and well-being of children with special health care needs, and improve quality and performance.
  1. Clinical Expertise
  2. Service Capacity
  3. Human Resources Capability
  4. Quality and Performance Improvement
3. Children and Families We will serve more children with special health care needs and their families by improving access to current programs, implementing new programs, and exploring new opportunities.
  1. Access and Care Coordination
  2. Autism
  3. Behavioral/Mental Health
  4. Family Support
  5. Youth Transition
4. Iowa We will begin to explore the opportunities to serve children with special health care needs outside of central Iowa.
  1. Eastern Iowa
  2. Partnership

If you have any questions about the plan and how it may affect your child and the services you receive, please discuss your concerns with the manager of the service(s) your child receives.