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Standards & Certifications

ChildServe Childcare Center has provided early childhood education and quality care for children of all abilities from newborn through school age since 1997.

Licensing
All ChildServe Childcare Centers are licensed by the State of Iowa, Department of Human Services. A copy of Licensing Standards and Procedures form SS-0711 is available to parents upon request. Centers are inspected regularly by a childcare licensing consultant and our own field management staff to ensure that they meet or exceed health, safety, and other state requirements, as well as the ChildServe standard of quality. Our centers partner with a childcare nurse consultant, sponsored by Child Care Resource and Referral, to promote best health and safety practices in all classrooms.

Equal Opportunity and Non-Discrimination
ChildServe is firmly committed to the concepts and practice of equal opportunity and non-discrimination. We administer our programs for children and our employment practices without regard to race, gender, religion, age, cultural heritage marital status, sexual orientation, political belief, veteran status, national origin, disability,or any other characteristic protected by federal, state, or local law. Our center is inclusive and we will make reasonable accommodations, based on the child’s special needs and our abilities to meet those needs. If your child is in special education at a public school, we require a copy of his or her Individual Education Plan (IEP) or similar document for inclusion in the child’s file. Having this plan will allow our teachers to provide the best possible care and learning for your child.

ChildServe Childcare Staff
Our teachers are specifically chosen for their interest and dedication to provide quality care, nurturing and learning to young children. Each member of our staff has education, training and/or experience in Early Childhood Education and meet the qualifications set by the State of Iowa, Department of Human Services. Staff must pass thorough criminal and child abuse criminal record checks, references check, and health examination. Staff complete an orientation and ChildServe training program. We believe that learning is a life-long process, for children as well as adults. Our teachers are offered continual opportunities throughout their employment to further their education and improve their skills. We offer in-service training, company-wide workshops and seminars and tuition reimbursement. We partner with the T.E.A.C.H. Early Childhood Iowa to provide scholarships and sponsorships to staff to earn an Early Childhood Associates or Early Childhood Bachelor Degree. Our full time staff members are eligible to participate in a comprehensive employee benefits program and are compensated above market rate which enables us to attract and retain high quality employees.

5-Star Rating Awarded to ChildServe Childcare Center - Ames
In 2010, the ChildServe Childcare Center in Ames was awarded a 5-Star rating by the State of Iowa's Quality Rating System (QRS). QRS is a voluntary program that gives childcare settings guidelines on improving their quality of childcare. By participating, they have chosen to demonstrate their desire to improve the quality of care and education their children receive.
 
QRS has five levels indicated by the number of stars on the provider's QRS certificate. Centers with a Level 5 rating have made significant steps in meeting key indicators of quality in the areas of professional development, health and safety, environment, family and community partnership, and leadership and administration.

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