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Good to Know

Holidays and Closings

PTO may be used to pay for absences due to company recognized holidays in the staff’s regularly scheduled work week or on the days listed below. The office locations may be closed and staff who wish to be paid when the office is closed may be required to use accrued PTO for the following days:

  • January 1 
  • Memorial Day
  • July 4
  • Labor Day
  • Thanksgiving Day
  • December 25
  • Inclement Weather (see below)
  • As determined by the Director of Human Resources

When any of the aforementioned holidays fall on a Saturday, ChildServe will observe Saturday or the preceding Friday, depending upon location. When any of the holidays fall on a Sunday, ChildServe will observe Sunday or the following Monday depending upon location.

Non-exempt staff who are required to work on these holidays can elect to use or not use PTO for each hour worked. Use of PTO in this manner will result in double pay for all hours worked on the day listed above. Exempt staff who work on a day listed above are not eligible to receive double pay. For non-exempt staff, PTO does not count in the overtime calculation.

Weather-Related Closings and Announcements

In case of inclement weather, ChildServe will post weather-related closings and information in the news section of our website and on our social media accounts. We will also contact local news media (WHO, KCCI, and WOI), and send an email to all staff who have provided us with their email address.

Recruitment Bonus

Staff who refer applicants to ChildServe who are then hired and successfully complete the 90 day introductory period may receive $100 for the referral. This policy applies only to those staff who do not have recruitment, management or direct supervision as a position responsibility or are not instrumental in the hiring decision. Applicants must state the referring staff name on the ChildServe application in order for any bonus to be paid to the referring staff.

When's Payday?

ChildServe staff are paid every other week on Fridays. To view payroll dates for 2015 and 2016. 2015 Calendar   2016 Calendar

Compliance Hotlines

Alertline (for anonymous feedback and concerns): 1-877-874-8416
Mandatory Reporting Hotline: 1-800-362-2178

Staff Recognition

Tenure Awards

Tenure Awards

Tenure awards are given annually in recognition of years of service milestones reached by many of our dedicated staff members. Service milestones of 10, 15, 20, 25, 30, 35, and 40 years are typically celebrated in January of each year.

2016 Tenure Award Recipients