ChildServe Childcare - Ames

The center is open Monday through Friday from 6:30 a.m. to 6 p.m.

Our centers are officially closed on the following holidays:

• New Year’s Day
• Martin Luther King Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Friday following Thanksgiving Day
• Christmas Day

If a holiday falls on a Saturday or Sunday, it will be observed on Friday or Monday. Our centers are closed on Martin Luther King Day to conduct full-day professional development training for center staff.

Operating hours for Christmas Eve and New Year’s Eve may be reduced.

The center will make every effort to remain open during inclement weather.

Parents/guardians are always welcome at ChildServe. We encourage you to visit anytime and join us for field trips or special center events.

See our Parent Handbook for the Ames price list.

We will work with you and your child’s doctor to accommodate your child’s dietary needs. We require a signed doctor’s order for children with certain special diets (low sodium, diabetic diet, tube feedings, etc.). We will follow a professional recommendation for a modified diet (i.e. pureed foods) as long as a signed special diet form is included in your child’s file

If you choose to provide treats for your child’s birthday or other special occasions, we require they be peanut/tree nut free, store-bought, and prepackaged. Please discuss and schedule your plans with the supervisor in advance.

All ChildServe Childcare Centers are licensed by the State of Iowa, Department of Human Services. A copy of Licensing Standards and Procedures form SS-0711 is available to parents upon request. Centers are inspected regularly by a childcare licensing consultant and our own field management staff to ensure that they meet or exceed health, safety, and other state requirements, as well as the ChildServe standard of quality. Our centers partner with a childcare nurse consultant, sponsored by Child Care Resource and Referral, to promote best health and safety practices in all classrooms.

Yes, ChildServe Childcare Centers participate in the Federal Child and Adult Care Food Program. Through this partnership, we ensure that we meet nutritional standards for infants and young children. We provide iron-fortified infant formula and baby food for infants as an option at no cost. Families may choose to provide the infant formula and baby foods of their preference. Our dietary staff prepare meals, snacks, and baby food on-site using fresh, frozen, or canned products. Fresh produce is preferred depending upon seasonal availability.

ChildServe is firmly committed to the concepts and practice of equal opportunity and non-discrimination. We administer our programs for children and our employment practices without regard to race, gender, religion, age, cultural heritage marital status, sexual orientation, political belief, veteran status, national origin, disability,or any other characteristic protected by federal, state, or local law. Our center is inclusive and we will make reasonable accommodations, based on the child’s special needs and our abilities to meet those needs. If your child is in special education at a public school, we require a copy of his or her Individual Education Plan (IEP) or similar document for inclusion in the child’s file. This will allow our teachers to provide the best possible care and learning for your child.

• We observe the updated Civil Rights Statement from the Bureau of Nutrition and Health Services which states: “In accordance with Federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. If you have any questions or grievances related to compliance with this policy by the CNP provider, please contact program.intake@usda.gov or follow the website link: https://www.fns.usda.gov/civil-rights/usda-nondiscrimination-statement- other-fns-programs
• Persons with disabilities who require alternative means of communication for program information (e.g. Braille, large print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.”
• It is the policy of this CNP provider not to discriminate on the basis on race, creed, color, sex, sexual orientation, gender identity, national origin, disability, or religion in its programs, activities, or employment practices as required by the Iowa Code section 216.7 and 216.9. If you have questions or grievances related to compliance with this policy by this CNF Provider, please contact the Iowa Civil Rights Commission, Grimes State Office Building, 400 E. 14th St., Des Moines, IA  40319-1004; phone number 515-281-4121, 800-457-4416; web site: https://www.state.is.us/government/crc/index.html.