ChildServe has created this privacy statement to demonstrate its firm commitment to the privacy of those accessing its website. The following paragraphs describe ChildServe‘s information gathering and dissemination practices. The privacy statement may change at any time; any changes will be posted on this page. Should you have additional questions, comments or concerns please contact:
Suzanne Case, Director of Marketing and Communications
5406 Merle Hay Road
Post Office Box 707
Johnston, Iowa 50131
The following topics describe how ChildServe uses information voluntarily submitted by its members and other visitors to this site, https://www.childserve.org.
What We Collect and Store Automatically
The Internet domain (for example, “xyzcompany.com” if you use a private Internet access account, or “yourschool.edu” if you connect from a university’s domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;the type of browser and operating system used to access our site; the date and time you access our site; the pages you visit and if you linked to our website from another website(and its address). We use the information we collect to count the number and type of visitors to the different pages on our site, and to help us make our site more useful to visitors like you.
If You Send Us Email
Newsletters & Surveys
Restriction of Liability
No warranty of any kind, implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given with respect to the contents of this website or its hyperlinks to other Internet resources.
Reference in this website to any specific person, product, process, or service, or the use of any trade, firm or corporation name is for the information and convenience of the public, and does not constitute endorsement, recommendation, or favoring by ChildServe.
Notice of Privacy Practices
Attn: Privacy Officer
5406 Merle Hay Rd
Johnston, IA 50131
We will provide a copy or a summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
We may say “no” to your request, but we will tell you why in writing within 60 days.
We will say “yes” to all reasonable requests.
We may say “no” to your request if it would affect your care.
If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer.
We will say “yes” unless a law requires us to share that information.
We will include all the disclosures except for those about treatment, payment, and healthcare operations, and certain other disclosures (such as any you asked us to make). We will provide the listing free of charge.
You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue SW, Washington, D.C. 20201, calling 1-877-696-6775, or visiting https://www.hhs.gov/ocr/privacy/hipaa/complaints/.
We will not retaliate against you for filing a complaint.
- Share information with your family, close friends, or others involved in your care.
- Share information in a disaster relief situation.
- Include your information in a directory.
- Contact you for fundraising efforts.
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
- Marketing purposes
- Sale of your information
- Most sharing of psychotherapy notes
Our Uses and Disclosures
How else can we use or share your health information?
- Preventing disease
- Helping with product recalls
- Reporting adverse reactions to medications
- Reporting suspected abuse, neglect, or domestic violence
- Preventing or reducing a serious threat to anyone’s health or safety
- For workers’ compensation claims
- For law enforcement purposes or with a law enforcement official
- With health oversight agencies for activities authorized by law
- For special government functions such as military, national security, and presidential protective services
- We are required by law to maintain the privacy and security of your protected health information.
- We will let you know right away if a breach occurs that may have compromised the privacy or security of your information.
- We must follow the duties and privacy practices described in this notice and give you a copy of it.
- We will not use or share your information other than as described here unless you can tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
Changes to the Terms of This Notice
Persons with disabilities who require alternative means of communication for program information (e.g. Braille, rage print, audiotape, American Sign Language, etc.), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339. Additionally, program information may be made available in languages other than English.
ChildServe improves the health and well-being of more than 5,600 children each year through specialized clinical, home, and community-based programs and services. We serve children with developmental delays, disabilities, injuries, and other special healthcare needs.
Johnston | 515-727-8750
Ames | 515-232-7220
Des Moines | 515-280-5332
Iowa City | 319-351-5437
Cedar Rapids | 319-777-7450
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