Get to Know
ChildServe
ChildServe improves the health and well-being of nearly 5,800 children each year through specialized clinical, home, and community-based programs and services. We are experts in pediatric rehabilitation and care for children and young adults who have a wide variety of developmental delays, disabilities, injuries, and other special healthcare needs.
We offer specialty services, uniquely equipped facilities, and state-of-the-art technology. Our mission is simple: We partner with families to help children with special healthcare needs live a great life. The children and young adults we serve inspire us to provide possibilities and improve quality of life in a caring environment.
Our Mission
We partner with families to help children with special healthcare needs live a great life.
Our Vision
To transform lives by continuously improving pediatric healthcare.
Our Values
We believe in caring for others with acceptance and love. We believe in building partnerships through trust, collaboration and commitment. We believe in integrity, uncompromising standards of business and the passionate pursuit of excellence.
Our Approach
We Know Kids
Our entire organization is built around kids! We know that children and teens have needs that are different from those of adults with similar conditions. ChildServe’s programs and clinics provide healthcare services designed for the developmental needs of children and young adults. Every member of our staff has specialized training to understand and support a child’s growth and development. Our facilities and equipment are designed to make kids feel comfortable, safe, and inspired.
Continuum of Care
Our care team members, like our pediatric specialists, medical social workers, and case managers, provide support for children and families throughout their journey at ChildServe. Children in our outpatient therapy programs or clinics may need to transition from one of our services to another, while others in inpatient care transition back to home and school after injuries or illnesses, or transition to a new care facility as they age out of residential services. We provide exceptional care coordination to families across the services they receive.
Multi-disciplinary Team Approach
Our pediatric specialists work together to put children first. From pediatric physicians to Rehab Nurses and therapists, a multi-disciplinary team of experts create personalized care plans and growth benchmarks that meet the unique needs of each child we serve. By supporting children with a team approach, we ensure that each child or young adult receives the best care possible.
We Care about Families
At ChildServe, we know that to successfully partner with children, we must partner with their families. We help families understand their child’s condition and all aspects of the care plan. We want parents to be as involved in their child’s care as possible. To help ease families’ full lives, our medical social workers and access specialists provide care coordination for the transition into or out of ChildServe’s programs and any other community resources that may be needed.
Executives & Governance
ChildServe leaders identify key strategies and initiatives that enable ChildServe to extend our mission to more children and families and our improve operating performance. These leaders receive guidance and supervision from ChildServe‘s Board of Trustees and Board of Directors.
Accreditations
Annual Report
Each year, ChildServe shares recent activities, achievements, and financial statements with the community through annual reports. We compile necessary information and feature stories of children in our care, but the work we do each day far exceeds the capacity of these reports to tell our story.
This past year, ChildServe supported nearly 5,800 children and their families in central and eastern Iowa. We thank these families for their trust and for giving us the opportunity to live our mission statement each day – “We partner with families to help children with special healthcare needs live a great life!”
History
Since our beginning in 1928, ChildServe’s location and name have changed, but our commitment to understanding and filling the needs of children and young adults with special healthcare needs remains the same. Once caring for children recovering from childhood illnesses such as polio and tuberculosis, ChildServe has become the most comprehensive pediatric rehabilitation center of its kind in the Midwest.
Annual Outcomes
ChildServe regularly gathers patient satisfaction survey results, quality feedback, and census data to monitor our services and continuously work toward our long-term and short-term goals.
About
ChildServe improves the health and well-being of nearly 5,800 children each year through specialized clinical, home, and community-based programs and services. We serve children with developmental delays, disabilities, injuries, and other special healthcare needs.
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Contact Us
Johnston | 515-727-8750
Ames | 515-232-7220
Des Moines | 515-280-5332
Iowa City | 319-351-5437
Cedar Rapids | 319-777-7450
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